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Choosing a Dialogue System’s Modality in Order to Minimize User’s Workload

CHÝLEK, A., ŠMÍDL, L., NEDVĚD, J. Choosing a Dialogue System?s Modality in Order to Minimize User?s Workload. In Speech and Computer 20th International Conference, SPECOM 2018 Leipzig, Germany, September 18?22, 2018, Proceedings. Cham: Springer Nature Switzerland AG, 2018. s. 103-112. ISBN: 978-3-319-99578-6 , ISSN: 0302-9743
Jazyk publikace: eng
Anglický název: Choosing a Dialogue System?s Modality in Order to Minimize User?s Workload
Rok vydání: 2018
Místo konání: Leipzig, Germany
Název zdroje: Springer Nature Switzerland AG
Autoři: Ing. Adam Chýlek , Ing. Luboš Šmídl Ph.D. , Ing. Jakub Nedvěd ,
Abstrakt EN: The communication during human-machine interaction often happens only as a secondary task that distract the user?s main focus on a primary task. In our study, the primary task was driving a vehicle and the secondary task was an interaction with a dialogue system on a tablet device using touch and speech. In this paper we present the design and the analysis of a study that can be used to create an optimal strategy for a dialogue manager that takes into consideration several metrics. These include the type of the information we require from the user, the expected cognitive load on the user, the expected duration of a user?s response and the expected error rate.
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